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01

Client & Product Overview

The Product is a Digital Cloud-Based Process Workflow Service for Site Surveys meant for Building Owners, Service Providers and Technicians. It provides a cloud database to collect asset surveys in real-time, run diagnostics with live quality assurance.

ROLE

Development QA

DATE

April 2019 - Present
02

The Challenge

Client was facing numerous challenges in their existing product. They were looking for better solutions with technical innovations that can remove the problems.

  • 01

    MANUAL DATA ENTRY

    Manual data entry was done by technicians to input the asset data at every visit.

  • 02

    FULL OF ERRORS

    HVAC asset audit was full of errors from the technicians entering the data.

  • 03

    NO REAL TIME CHECKS

    No, real-time health checks on every planned HVAC visit. Issues were not being flagged.

  • 04

    NOT TRACKABLE

    HVAC equipment was not trackable, so information on equipment condition status was not available.

  • 05

    WASTAGE OF TIME

    Require a good amount of time for call backs for incomplete repairs.

03

The Solution

Our solution or technology translated the HVAC unit nameplate digitally with a click of a photo so technicians do not have to input asset data again thus saving time, money.
Energy control algorithms were written to flag HVAC system issues and faults.
Customize surveys were developed to put the valuable information on fingertips, which helped the user to know the status of the equipment. Smaller and larger surveys are taking 3-5 secs and 10 secs respectively.
We make sure that adopting new changes in the business logic does not make any impact on their current day to day business.
In-built diagnostics alerts the technician to perform quality completion.
The cycle is repeated until the HVAC diagnostics show the unit has passed inspection and confirms no further repairs are required.
Callbacks for incomplete repairs or improper tech methods are thus eliminated.
04

RESULTS & IMPACT

Growth is crucial to the long-term survival of a business. It makes it easier to acquire assets, attract new clients and investments. Our solutions help the client to drive business, enhance performance and profitability.

Some of the estimated benefits include:

  • High Profile Clients

    Security architecture developed by us was essential for high-profile clients like CBRE, Department of Defense (USA), AT&T and riptide.

  • Embracing Product Simplicity

    With the solution developed by us, the product was simple to use and understand when the HVAC repair was complete.

  • The Optical Character Recognition

    Feature has been extremely useful in making the audit fruitful.

  • Data Driven Analytics

    Ensured the accuracy of repairs, while increasing efficiency on the job.

  • Reduction of 100% repeat call backs / unit

    Our solution enables experienced and inexperienced HVAC technicians through real time diagnostics and eliminates repeat call backs per unit.

  • Saving Business Money

    Accuracy and speed of repairs reduced HVAC service visits and business distractions. Enabling the validation of every money spent on service and maintenance.

05

TECHNOLOGIES USED

  • Elixir
  • Docker
  • Ember
  • Postgresql
  • Google Cloud