Client & Product Overview
The Product is a Digital Cloud-Based Process Workflow Service for Site Surveys meant for Building Owners, Service Providers and Technicians. It provides a cloud database to collect asset surveys in real-time, run diagnostics with live quality assurance.
DATEApril 2019 - Present
Client was facing numerous challenges in their existing product. They were looking for better solutions with technical innovations that can remove the problems.
MANUAL DATA ENTRY
Manual data entry was done by technicians to input the asset data at every visit.
FULL OF ERRORS
HVAC asset audit was full of errors from the technicians entering the data.
NO REAL TIME CHECKS
No, real-time health checks on every planned HVAC visit. Issues were not being flagged.
HVAC equipment was not trackable, so information on equipment condition status was not available.
WASTAGE OF TIME
Require a good amount of time for call backs for incomplete repairs.
Callbacks for incomplete repairs or improper tech methods are thus eliminated.
RESULTS & IMPACT
Growth is crucial to the long-term survival of a business. It makes it easier to acquire assets, attract new clients and investments. Our solutions help the client to drive business, enhance performance and profitability.
Some of the estimated benefits include:
High Profile Clients
Security architecture developed by us was essential for high-profile clients like CBRE, Department of Defense (USA), AT&T and riptide.
Embracing Product Simplicity
With the solution developed by us, the product was simple to use and understand when the HVAC repair was complete.
The Optical Character Recognition
Feature has been extremely useful in making the audit fruitful.
Data Driven Analytics
Ensured the accuracy of repairs, while increasing efficiency on the job.
Reduction of 100% repeat call backs / unit
Our solution enables experienced and inexperienced HVAC technicians through real time diagnostics and eliminates repeat call backs per unit.
Saving Business Money
Accuracy and speed of repairs reduced HVAC service visits and business distractions. Enabling the validation of every money spent on service and maintenance.